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Firearms licensing processing, integrated with NFLMS

Applications, renewals, variations and enquiries on one integrated platform, with a complete digital record for every certificate.

Licensing · NFLMS · Case management

Formerly CycFirearms

Firearms

What it does

Manage firearms licensing applications, renewals, variations and customer enquiries through a single, integrated platform. Fully integrated with the National Firearms Licensing Management System (NFLMS), Firearms creates a complete digital record for every certificate, supporting efficient firearm and certificate holder management, streamlined document control and regulatory compliance. It can also be used as an intelligence hub, providing enhanced intelligence sharing and operational support for policing activities.

Certificates, correspondence and documents are held against the national index reference, with tasking for licensing officers and firearms enquiry officers, and document storage in line with RRD compliance.

Time saving and efficient

  • Tasking and case management for licensing office users, FEOs and licensing managers, leading to the issuing of firearms licences
  • Manage the checking processes and outcomes for all persons involved
  • Export data and documents to laptops for field officer interviews
  • A regularly updated record of NFLMS data, still available when NFLMS is down
  • Retain and add additional intelligence, including previous applications and re-located persons or companies

NFLMS integration

  • Any certificate, document, email, photo, map, plan or letter received in connection with an NFLMS record can be stored, viewed and managed using the National Index Reference
  • Document images can be copied, collated, emailed, printed, exported, redacted and sanitised, and case files generated
  • Auto-population of NFLMS references to avoid typing errors
  • National RRD compliant lifecycle management of documents and records

Search and integration

  • Free text search within all system data, scanned images and typed document text, with results filtered, exported or emailed
  • Role based access controls, permission enabled down to user, record and document level
  • APIs for integration with PNC, address validation and Experian products
  • Automated renewal reminders and notifications through your Office 365 and Azure environment

Built for licensing departments

  • Case management for licensing managers, FEOs and administrators, from application to certificate
  • Renewal reminders and time clocks, so nothing lapses unseen
  • Field work supported: export a case for an interview and bring the outcome back into the record
  • Ten UK police forces run their firearms licensing on it today
DeploymentCloud hosted software as a service in the AWS Police Assured Landing Zone, London
IntegrationsNFLMS, PNC, Experian, Office 365 and Azure
StandardsRRD compliant document lifecycle

Where it sits

Built on the same platform

Firearms runs on the same platform as every other GSA product, with the same security and the same compliance: configurable workflow, document management, audit and access control, time clocks, reporting and integration, built in from day one.

Covert AuthoritiesInformation ManagementInvestigationCommsCovertTSUFreedomVettingFirearmsCaseIntelligence

See Firearms running on your own casework

Established in 1997, built with serving officers, hosted in the UK and supported from a police assured secure facility in Leicestershire.