Managing all forms of disclosure, in line with statutory compliance
Freedom of Information (FOI), subject access requests (SARs) and data protection requests, managed from receipt to disclosure.
Manage all forms of disclosure through a single, configurable platform. Designed to support statutory compliance, Freedom provides complete request management from receipt to disclosure, with full audit trails, workflow automation and real-time reporting on demand, performance and outcomes.
Freedom is one product with a configurable process for every request type, so a police data rights unit, an NHS trust’s information governance team and a council’s FOI officer run the same system, each with its own workflows, templates and clocks. Half of UK police forces use it, alongside NHS, ambulance, local authority and university teams.
Unlimited processes and workflows
Freedom enables you to create unlimited processes and workflows for each information request type, including:
- Subject Access Requests (SARs)
- Freedom of Information (FOI)
- Access to Health Records requests
- Environmental Information Regulations (EIR)
- Data Protection Act and GDPR requests
- Business as usual correspondence, complaints and compliments
- Requests for advice and security incidents
- Management of DBS checks and Section 29/35 requests
Visibility and performance
Giving full visibility over the status of all requests, Freedom supports performance monitoring and performance reporting, once again helping with statutory obligation requirements.
Document management and redaction
- All documentation, including emails, letters, notes, images and videos, kept in one place and easily searchable
- Branded email and letter templates
- Full document redaction with notes and time stamping
- Full version history to satisfy the courts and British Standard PD 0008
Single Online Home
GSA is working with the Single Online Home team so that requests made through police force websites arrive in Freedom as cases, with the applicant’s details captured and the clock already running.
Built for data rights teams
- Right of access, FOI, EIR and Access to Health Records on one system, each with its own process and statutory deadline
- Harm rationale and decision history retained, so disclosure decisions stay consistent year after year
- Redaction, bundle production and branded correspondence from the case
- Configured by GSA to your request types, with e-learning and on-site training as part of the rollout
Where it sits
Built on the same platform
Freedom runs on the same platform as every other GSA product, with the same security and the same compliance: configurable workflow, document management, audit and access control, time clocks, reporting and integration, built in from day one.
See Freedom running on your own casework
Established in 1997, built with serving officers, hosted in the UK and supported from a police assured secure facility in Leicestershire.