About Us

About Us

The National Office of Statistics reported 6.1 million incidents of crime in 2016. Home Office figures show that between September 2010 and September 2016, the number of police officers in English and Welsh forces fell by 13 per cent. The need for greater operational efficiency is paramount to public safety. That is where we come in.

Geoff Smith Associates Ltd (GSA), is a family owned business established in 1997, which produces software solutions for police forces and the public sector. The company is based in Bardon, Leicestershire and employs staff including a large team of developers and ex-police force staff.

The business was started by the late Geoff Smith, who was a police officer in Leicestershire for 30 years; most of that time was spent dealing with crime. Towards the end of his career in 1991, he was asked to look at specifying a networked computerised crime and intelligence system, to take us into the 21st century. At this time almost everything was either paper based or standalone ‘green screen’ systems.

What Geoff developed was ground-breaking; it was one of the first of its kind to be networked allowing officers to view their workload from any workstation. It also allowed them to view statements and photographs online.

Geoff joined forces with Dave Blackburn, our Technical Director who was lead developer on the original project. Together they came up with Cyclops document management system which later included our configurable workflow and case management system.

After 20 years of continuous growth, Geoff Smith Associates Ltd is now producing software solutions for almost every police force in the UK, and users in 381 councils. Other customers include the HMRC, NHS and the Foreign Commonwealth Office. We supply systems internationally in Jamaica and Gibraltar. Our numerous applications are used at all levels, departmental, force, regional and nationally.

At heart, we are a family business. Paul Smith is Managing Director, and Steve Smith is our IT director. Dave Blackburn is our Technical Director.


ISO9001 Quality Management System (Accreditation since: 2003 Certificate No 97492020)

ISO27001 Information Security Management System (Accreditation since: 2010 Certificate No 168202020)

ISO14001 Environmental Standard and Social Value (Accreditation since: 2014 Certificate No 216712020)

Cyber Essentials Plus Certificate: Cyber Essentials Accreditation since: 2014. Cyber Essentials Plus accreditation since 2017

NHS Data Security and Protection Toolkit (22/23 Standards Exceeded: Organisation code E5D0H)

GSA operate from a Police Assured Secure Facility (PASF)


GSA Solutions are available to purchase through a number of leading frameworks, including:

G-Cloud 13 – Crown Commercial Services

Digital Outcomes and Specialists (DOS 6) – Crown Commercial Services

Contact Us

5 Cartwright Court,
Cartwright Way,
Bardon Hill,
LE67 1UE

Telephone: 01455 299100

Privacy Statement

Cookie Policy

Terms and Conditions